Onondaga County
Burst Pipes in Camillus Rentals: Whose Policy Covers What
Half the households in the Village of Camillus rent, and when a pipe bursts there the building owner's policy and the tenant's own policy cover different things. Tell us what happened and who owns the unit, and we connect you with a licensed, insured plumber to stop the water.
Request a quote in Camillus
Tell us what the water is doing, whether it has stopped and whose home it is. A person reads every request and matches it to a licensed, insured plumber for the part that cannot wait. We cannot promise how soon a request sent at night is read, so close the main shutoff first.
Would you rather talk it through? Call (315) 640-3590.
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Village of Camillus renters and the Town of Camillus owners
This page means the Village of Camillus first and the Town of Camillus around it second, because the two are very different places to have a plumbing emergency. In the village an estimated 51.5 percent of occupied homes are rented, the highest share of any village in the metro; in the surrounding town it is about one in five. So in the village, the first question is who owns the unit. A tenant closes the main valve, tells the owner in writing, and photographs their own belongings, because New York's regulator is clear that a landlord does not insure a tenant's property: the building owner insures the dwelling, and a renter's furniture and clothing are covered only by a renter's own policy, if they have one. The owner, for their part, is bound by the state's warranty of habitability, which is read into every residential lease, written or oral, so a condition that makes the unit unfit or unsafe to live in is theirs to put right. In the town, where most callers own, the whole decision is the owner's. On both sides of the line the water is OCWA's and the public sewer is the county's, so a backup goes to WEP before a private crew.

Renting in Camillus village with water coming in?
Stop the water, tell the owner in writing, and photograph your own things. Then send us what happened and a licensed plumber takes the urgent part.
Camillus emergencies we connect tenants and owners with
Burst and Frozen Pipe Emergencies
Stop the water coming out of a burst or frozen pipe, keep the damage from spreading, and get a licensed plumber in for the part that cannot wait until morning.
Burst and Frozen Pipes in Camillus →Leaking Water Heater and No Hot Water
Make a leaking or failed water heater safe, stop the water feeding it, and find out whether this is a tonight problem or a job that can wait for a daylight quote.
Water Heater Emergencies in Camillus →Sewage Backups and Overflowing Toilets
Stop sewage or an overflow from getting worse, find out whether the problem is in the public sewer, and get a licensed plumber for the part that is yours.
Sewage and Overflows in Camillus →Why a Camillus tenant's belongings need their own policy

ACS 2020 to 2024 estimates put 375 of the Village of Camillus's 728 occupied units, 51.5 percent, as renter occupied, the highest share of any village in this metro, while the surrounding Town of Camillus is 20.6 percent renter occupied with a median year built of 1966.
Source: US Census Bureau, American Community Survey 2020 to 2024 five year estimates, accessed 2026-09-24
The NY DFS guide states that a landlord does not insure a tenant's personal property, that by law the New York building owner insures the dwelling itself, and that if water damage ruins a renter's belongings the renter is not protected unless they buy renters insurance. It lists water damage from plumbing failure, appliances and other accidental discharges among the losses renters policies typically cover, and sewer and drain backup as coverage a renter may need to add.
Source: New York State Department of Financial Services, accessed 2026-09-24
New York Real Property Law section 235-b provides that in every written or oral residential lease the landlord is deemed to warrant that the premises and common areas are fit for human habitation and free of conditions dangerous, hazardous or detrimental to life, health or safety, except where the condition was caused by the misconduct of the tenant. Any agreement by a tenant waiving or modifying these rights is void as contrary to public policy.
Source: New York State Senate, accessed 2026-09-24
Village or town, rented or owned: tell us about Camillus
Those two answers decide whose policy and whose decision it is. No obligation either way.
